. For journeys up to 4 zones, you have two hours from the time of your initial boarding to transfer between services. Minimum - $10. BPAY**. Transperth App Sign into My Account on the app and check the balance on your registered SmartRider. SMS Text your SmartRider card number (the nine digits after the SR letters) and we will reply with your SmartRider balance. ! Whenever the value gets low, it transfers a pre-set amount over to the SmartRider. Transferring Smartrider balance wiped funds? If you obtain your new card at a SmartRider Retail Sales Outlets - wait 24 hours after we have issued your new card, then contact the Transperth InfoLine. online if you have registered your SmartRider card, you can check your balance by logging into My Account. Please note that while you are waiting for a replacement Student SmartRider you will need to purchase cash tickets. Transfer time limits SmartRider uses the normal transfer time limits. . Once you have your new Tertiary SmartRider card, contact the Transperth InfoLine to transfer the balance onto your new card. Back To Top How to use SmarTrip How do I use SmarTrip? You can travel to major cities within Australia and enjoy a cost-effective trip. Repeat this process the next time your SmartRider balance is low. For additional questions contact customer service at smartrip@wmata.com or 1-888-SmarTrip (762-7874). Submit instantly to the receiver. The SmartRider card's chip contains information such as the SmartRider number, current balance, concession/Autoload . But when I then went online to link the new card to my account, I found that it had a balance of zero dollars. However, the live balance of your card is available if you're checking it at an InfoCentre . Upstairs at the infocentre they replaced the card for free, transferred all of the balance and I was on my merry way in less than 5 minutes. 3 business days on Metrobus. myki is the online ticket to travel by bus and train in Australia. Autoload enables a direct debit to be made automatically from a nominated bank account or credit card to your SmartRider when the balance on your card falls below the low-value threshold of $6 for standard users and $3 . Your reference number is your SmartRider card number excluding the letters "SR". Maximum - $250. I physically transfer funds via Bpay. PSA: Register your Smartrider! Autoload can be activated by logging into Transperth's My Account. Another example, family member lost a card. ; If you obtain your new card at a SmartRider Retail Sales Outlets - wait 24 hours after we have issued your new card, then contact the Transperth InfoLine. SmartRider is not smart at all, transferring funds on-line can be an impossibility, Lotus_101 shared a review on tripadvisor.com.au . All day Saturday, Sunday and public holidays. There is a fifteen-digit number to register its account and eight myki accounts can . I physically transfer funds via Bpay. Transfer of card balance to another person - your SmartRider card balance is not transferable to another person. You have a SmarTrip online account,then add the new card to your account, click the "Report Card Lost, Stolen, Damaged, or Malfunctioning" link, andfollow the prompts to report the issue with your card and to transfer the balance from your old card toyour new card . Save the document or print your copy. Metrorail: Tap your SmarTrip on the reader with the SmartTrip logo at the rail station fare gate when entering and exiting. 4. Now my card has run into negative. Your SmartRider number is on the top right of your card. Standard Card, Concession and Pensioner. Click the check box to authorise Murdoch to supply the specified information to Transperth Enter the 9-digit SmartRider number printed on the front (top right) of your SmartRider card. Add-value machines. You can add a card in the bottom left under My SmartRider. The easiest way to do this is via the Bee Card website. Fill Smartrider Application, download blank or editable online. It is double-sided, being a Seniors SmartRider on one side and a WA Seniors card on the other. SmartRider in Perth, go card in Queensland, Greencard in Tasmania and MyWay in Canberra. BPay will take up to 5 business days to transfer to your child's SmartRider. Transferring the balance requires a phone call (cant be done online), then waiting up to 7 days before it's ready for a tap to complete the transfer, and have 5 days from the 7 days to complete that, but wont know for sure when the 5 days starts, some time in the 7 days. The purchase must be loaded within 30 days to activate the fare. . Our Biller Code is on the front of your card. According to my transaction history, I should still have had about three dollars left on it. SmartRider is the contactless electronic ticketing system of the Public Transport Authority of Western Australia. Murdoch will inform Transperth if you remain a fulltime student. Now my card has run into negative. If you've registered your SmartRider and it's lost or stolen we can transfer your remaining balance to your new card. It also refuses to autoload because it's negative. Contact SmarTrip Customer Service via email at SmarTrip@wmata.com or at 1-888-762-7874. I recently broke my Smartrider, and today I transferred the balance from my old card to my new one. METHOD B: Tag on and ride the train to your intended destination. Simply click Done to confirm the adjustments. Save the document or print your copy. The system uses RFID smartcard technology to process public transport fares across public bus, train and ferry services. You can add a card in the bottom left under My SmartRider. Transfer credit from the main balance to the card; Click 'Confirm' to finalise; NOTES: Transperth funds on the SmartRider cannot be used in the Canteen or on QuickCliq; You must first load funds to your QuickCliq account before transferring them to your child's registered SmartRider. From 9am until 3.30pm. But when I then went online to link the new card to my account, I found that it had a balance of zero dollars. Apply your e-signature to the PDF page. You should text 1 3 62 13 for Telstra and Optus customers only. Upstairs at the infocentre they replaced the card for free, transferred all of the balance and I was on my merry way in less than 5 minutes. With your Seniors SmartRider you will be able to travel for free at the following times: From first service until 6am. It's quick and easy, and relatively straight forward. Catch the next bus back to your desired train station. If you've registered your SmartRider and it's lost or stolen we can transfer your remaining balance to your new card. Seniors, Pensioners, Veterans When you request a card you will be asked for your SuperGold Card number and date of birth. Can i use my myki card in brisbane? I recently broke my Smartrider, and today I transferred the balance from my old card to my new one. If you tag on and off with a Seniors SmartRider or Veterans SmartRider . . These stations have a special arrangement which allows passengers to transfer from a bus to a train and vice versa without going . Click the check box to authorise Murdoch to supply the specified information to Transperth Enter the 9-digit SmartRider number printed on the front (top right) of your SmartRider card. Remove the routine and produce paperwork on the internet! Select 'Transfer balance of this Opal card'. 4. It also refuses to autoload because it's negative. Your SmartRider concession will be set to expire five years from the date of issue. There are a number of ways you can check your SmartRider balance, but there are a few things you should know. SmartRider is the contactless electronic ticketing system of the Public Transport . Enter the 9-digit SmartRider number printed on the front (top right) of your SmartRider card. Board the bus and have the driver add value to your Smartrider (cash only payment of course) Get off the bus at the next stop. From 7pm until last service. Not good for someone who doesn't always use public . Located at some train stations. by sending your SmartRider card number by SMS to 13 62 13 (Telstra, Optus and Virgin customers only) or 0456 136 213. by calling the Transperth InfoLine on 13 62 13. by asking staff at a retail sales outlet or a Transperth InfoCentre. The stupid system refuses to take it because it is a negative balance. The cash ticket will be charged at the concession rate and will depend on how many zones you travel through. ! According to my transaction history, I should still have had about three dollars left on it. Free replacement and instant balance transfer. Apply your e-signature to the PDF page. **You will not see the amount you have transferred on your SmartRider balance until after you next tag on. Your SmartRider concession will be set to expire five years from the date of issue. Maximum - $250. Board the bus and have the driver add value to your Smartrider (cash only payment of course) Get off the bus at the next stop. Transferring Smartrider balance wiped funds? The user-friendly drag&drop interface allows you to include or move fields. Click on Autoload and add your credit or debit card details and the amount you wish to be automatically added. Autoload can be set up from home on the Transperth website, through 'My Account.'. You can also use BPAY to add value to the card. Autoload is an automatic direct debit that tops up your card when it falls below a certain amount. Murdoch will inform Transperth if you remain a fulltime student. The balance on your card will automatically transfer to your new card. If you obtain your new SmartRider at an InfoCentre - you can transfer the balance from your hotlisted card onto your new card at time of purchase. If your SmartRider card balance at the start of your journey equals the cash fare of at least two sections, you can tag on to travel any distance. The SmartRider will automatically transfer you to/from the train service. Repeat this process the next time your SmartRider balance is low. If this period has passed, the product delivery status will display as "expired" on your account. Ordering a replacement card during school term time Autoload enables a direct debit to be made automatically from a nominated bank account or credit card to your SmartRider when the balance on your card falls below the low-value threshold of $6 for standard users and $3 . SmartRider is not smart at all, transferring funds on-line can be an impossibility, Lotus_101 shared a review on tripadvisor.com.au . Any time you check your balance via My Account, the Transperth app, SMS or the InfoLine, your balance will be up to 24 hours (one day) behind. if you are expecting an Autoload activation, concession update or reimbursement you should tag on to a device within a week. NOTE: 'SR' is not required, just the 9-digit number. online if you have registered your SmartRider card, you can check your balance by logging into My Account by sending your SmartRider card number by SMS to 13 62 13 (Telstra, Optus and Virgin customers only) or 0456 136 213 by calling the Transperth InfoLine on 13 62 13 by asking staff at a retail sales outlet or a Transperth InfoCentre Concession fares at other times. Autoload can be activated by logging into Transperth's My Account. Same thing happened when I genuinely lost my card about 18 months ago. When will my concession entitlements expire? **You must present your card to a SmartRider tag on device within two weeks of making a BPAY payment. Check if everything is filled out properly, with no typos or absent blocks. Transferring the balance requires a phone call (cant be done online), then waiting up to 7 days before it's ready for a tap to complete the transfer, and have 5 days from the 7 days to complete that, but wont know for sure when the 5 days starts, some time in the 7 days. When will my concession entitlements expire? Parents can take the stress out of adding value to the SmartRider card by setting up Autoload, the automatic funds transfer. This information will be checked automatically online with the Ministry of Social Development, and when validated the concession applied. Another example, family member lost a card. Top up your SmartRider with Autoload Set up Autoload and receive a 20 per cent discount off most fares. If you obtain your new SmartRider at an InfoCentre - you can transfer the balance from your hotlisted card onto your new card at time of purchase. Autoload is an automatic top up method that will deduct a nominated amount from a bank account or credit card when the SmartRider is running low on value. Submit instantly to the receiver. The stupid system refuses to take it because it is a negative balance. SmarTrip benefits include: One payment method for rail, bus, and parking Contactless mobile payments on your smartphone and watch Auto Reload and never worry about reloading again One payment method for rail, bus, and parking Balance Protection if your plastic card is lost or stolen Minimum - $20. Simply click Done to confirm the adjustments. You will always need to tag on and off the bus. Take advantage of the quick search and powerful cloud editor to produce an accurate Smartrider Rso Number. Select the 'Manage' tab. Same thing happened when I genuinely lost my card about 18 months ago. Free replacement and instant balance transfer. NOTE: 'SR' is not required, just the 9-digit number. Once you have your new Tertiary SmartRider card, contact the Transperth InfoLine to transfer the balance onto your new card. Yes, you can view your available balance, transaction history, the latest deals, and registration and expiry date. METHOD B: PSA: Register your Smartrider! Catch the next bus back to your desired train station. Transperth Mobiweb Get SmartRider Balance Help Simply enter your nine digit SmartRider number found on your card and click "Show Balance". Tag on and ride the train to your intended destination. Follow the prompts to transfer the balance to another Opal card that's linked to your account. You can set up Autoload online through My Account. Other customers will need to use 0456 13 62 13 instead.
